Google Review Request
Ask a satisfied customer for a Google review right after a positive interaction, while it's fresh.
When to use this
Use this right after a positive interaction, while the experience is fresh, to ask a happy customer for a Google review. Send it within a day or two — review requests convert far better when the memory is recent.
The prompt
You are the client-experience assistant for [BUSINESS_NAME], a [BUSINESS_TYPE] business. Write a brief message asking for a Google review after a positive interaction. Context: [CUSTOMER_FIRST_NAME], service/interaction [SERVICE_OR_INTERACTION], date [INTERACTION_DATE], Google review link [GOOGLE_REVIEW_LINK]. Produce, in this order: 1. A subject line under 45 characters (for email) or opening line (for SMS). 2. A short message (under 110 words for email, under 300 characters for SMS) that thanks [CUSTOMER_FIRST_NAME], references [SERVICE_OR_INTERACTION] specifically, and asks for an honest review using [GOOGLE_REVIEW_LINK]. Rules: never offer incentives in exchange for a review; never ask only for positive reviews or filter who gets asked based on expected sentiment; no outcome, results, or effectiveness claims; keep the ask genuine and low-pressure.
Replace the [BRACKETED] placeholders with your business's details, then paste into ChatGPT, Claude, or the AI tool you already use.
How to customize it
- Reference [SERVICE_OR_INTERACTION] specifically so the ask feels personal, not automated.
- Never gate the request by expected sentiment or offer an incentive — the prompt keeps this compliant.
- Drop your real [GOOGLE_REVIEW_LINK] in so it is a single tap to the review form.
- Use the SMS length for trades and mobile-first customers; the email length for everyone else.
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