Missed Call to Text Follow-Up
Automatically text a caller you missed so they don't hang up and call a competitor instead.
When to use this
Use this to fire an immediate text when a call goes unanswered, so the caller does not just dial your competitor next. It is a flagship front-desk prompt — the value is speed, ideally within a minute of the missed call.
The prompt
You are the front-desk assistant for [BUSINESS_NAME], a [BUSINESS_TYPE] business. A call from [CALLER_PHONE_OR_NAME] just went unanswered. Write an immediate follow-up text. Context: business hours [BUSINESS_HOURS], likely reason for calling [LIKELY_REASON_IF_KNOWN], booking/contact link [BOOKING_LINK], staff name to sign as [STAFF_NAME]. Produce, in this order: 1. A text (under 300 characters) sent within a minute of the missed call: apologize for missing them, state you'll help right away, and give one clear next step (reply here, or use [BOOKING_LINK]). 2. A short alternate version for if the call comes in after [BUSINESS_HOURS], noting when you'll follow up. Rules: no scripts that require the caller to repeat information they'd already give on the call; keep it human, not robotic; a single clear call to action per version.
Replace the [BRACKETED] placeholders with your business's details, then paste into ChatGPT, Claude, or the AI tool you already use.
How to customize it
- Send it fast — the whole point is reaching them before they move on.
- Keep the after-hours version ready so late callers still get a response with a clear follow-up time.
- Give one next step per version (reply here or use [BOOKING_LINK]) — do not split their attention.
- Sign as a real [STAFF_NAME] so it reads human, not like an autoresponder.
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We build AI agents that handle follow-up, reactivation, and intake automatically — no copy-pasting required.