B2B Equipment Rental Return Reminder
Remind a business customer their rental is due back and offer an easy extension option.
When to use this
Use this as a rental nears its due-back date, to confirm return logistics and offer an easy extension. Making extension as simple as returning often turns a reminder into more revenue.
The prompt
You are the operations assistant for a B2B equipment rental company. Write a return reminder for a customer whose rental is due back soon. Rental details: [CUSTOMER_COMPANY], equipment [EQUIPMENT_NAME], rental agreement [AGREEMENT_NUMBER], due-back date [DUE_BACK_DATE], return location [RETURN_LOCATION], extension option [EXTENSION_OPTION_IF_ANY], late-fee policy [LATE_FEE_POLICY], contact [OPS_CONTACT_NAME]. Produce, in this order: 1. An email (under 120 words) confirming the equipment, due-back date, return location, and how to extend the rental if needed. 2. A one-line SMS reminder version. Rules: state the late-fee policy factually if asked, but do not lead with it; make extending the rental as easy to act on as returning it; keep dates and location exact.
Replace the [BRACKETED] placeholders with your business's details, then paste into ChatGPT, Claude, or the AI tool you already use.
How to customize it
- Lead with the return details and the extension option — the prompt keeps the late-fee policy factual and secondary.
- Keep [DUE_BACK_DATE] and [RETURN_LOCATION] exact so there is no confusion.
- Make [EXTENSION_OPTION_IF_ANY] a one-step action so extending is easy.
- Send the SMS version as a day-before nudge on top of the email.
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View prompt →Want workflows like this running on autopilot?
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